Our Services
Memberships
Waypoint Essentials
Perfect for seniors who live independently or adult children who want occasional guidance.
- Unlimited email support with 24-hour response
- Medication and appointment review
- Help understanding medical bills or insurance notices
- Referrals to community resources
- One 30-min phone consultation per month
- Quarterly care check-in
$99/Month
Waypoint Plus
- All services in Waypoint Essentials plan
- Hospital discharge follow-up
- Active care coordination between medical providers
- Appointment preperation
- Care plan updates
- Medicare and insurance guidance
- Family Conference calls
$249/Month
Ideal for clients with chronic conditions or frequent medical appointments.
Waypoint Concierge
For clients needing high-touch support.
- Unlimited phone and email access during business hours.
- Attendance at medical appointments (Virtual or in person)
- Coordination with physicians, specialists, therapists, home health.
- Medication reconciliation
- Hospital and rehab transition support
- Emergency care planning
- Family Conference calls
- Priority scheduling.
$499/Month
Waypoint Family
Peace of Mind for adult children or relatives needing to stay updated on their loved ones care.
- Monthly wellness check-in with their parent or loved one.
- A summary after each check in
- Coordination of appointments when needed
- Medication Review
- Email and phone calls during business hours.
$199/Month
Standalone Support Solutions
Initial Comprehensive Assessment
A detailed evaluation of physical, cognitive, and social needs to create a tailored care roadmap.
$200
Hospital Discharge Package
Coordination of post-hospitalization care, medication review, and home safety checks for a smooth recovery.
$350
Medicare Review
Professional guidance to help you navigate open enrollment and select the most appropriate plan for your needs.
$150
Medical Appointment Companion
virtual or in person (additional mileage charges may apply)
Advocacy and support during medical visits to ensure your questions are answered and next steps clearly understood.
$150–250
Family Strategy Consultation
A collaborative session for families to discuss care options, alignment, and long-term navigation plans.
$175
Insurance & Billing Advocacy
Assistance understanding complex medical bills, resolving insurance disputes, and maximizing coverage benefits.
$125/hr
Urgent Care Transition Support
Rapid assistance during unexpected medical crises to coordinate transitions between care settings.
$450
We welcome Visa, Mastercard, American Express, and Discover, alongside checks and cash payments.
Note that Waypoint does not take insurance.
